AI agents, voice-first, and what's next — from strategy to hands-on tutorials.https://agenteer.com/https://agenteer.com/resources/intent-is-all-you-need-still/https://agenteer.com/resources/intent-is-all-you-need-still/Why better AI execution does not guarantee the right outcome, and how questions, examples and prototypes help clarify and preserve intent.Mon, 14 Sep 2026 00:00:00 GMTCharles Shen, PhD, EMBAhttps://agenteer.com/resources/grok-bot-ai-customer-support-team/https://agenteer.com/resources/grok-bot-ai-customer-support-team/Two Grok Bots, one rulebook, three Slack channels. The routine tickets answered on their own, the decisions that are yours brought to you in #escalations — and how the same desk compares with one built on Hermes Agent.Sun, 13 Sep 2026 00:00:00 GMTAI AgentsGrok BotMulti-agentCustomer SupportSlackCharles Shen, PhD, EMBAhttps://agenteer.com/resources/what-an-ai-agent-can-pay-with-in-2026/https://agenteer.com/resources/what-an-ai-agent-can-pay-with-in-2026/An AI agent can now hold a bounded wallet, pay per request with a stablecoin, use a card credential scoped to it, and hire other agents through escrow. What is live, what is only announced, what the agent-token wave left behind, and the three questions still open: identity, accountability, delivery.Sun, 13 Sep 2026 00:00:00 GMTAI agentsstablecoinscryptoWeb3tokenomicsCharles Shen, PhD, EMBAhttps://agenteer.com/learn/tutorials/mac-setup-agentic-engineering/https://agenteer.com/learn/tutorials/mac-setup-agentic-engineering/Build your Mac setup for agentic engineering from reusable Nix configuration files. Install coding agents, change apps and settings, and keep changes in Git.Sat, 05 Sep 2026 14:00:00 GMTAgentic EngineeringClaude CodeMac SetupNixCharles Shen, PhD, EMBAhttps://agenteer.com/blog/a-swarm-of-ai-agents-needs-three-things/https://agenteer.com/blog/a-swarm-of-ai-agents-needs-three-things/Inside the OpenAI–Hugging Face incident: how 1,200 isolated AI agents formed a swarm, and the three conditions that made it possible.Mon, 31 Aug 2026 00:00:00 GMTAICybersecurityCharles Shen, PhD, EMBAhttps://agenteer.com/learn/tutorials/hyperframes-from-zero/https://agenteer.com/learn/tutorials/hyperframes-from-zero/Create a short video from a browser project, understand what each tool contributes, and learn how to direct an AI agent toward richer visual results. No coding or video-production background assumed.Tue, 25 Aug 2026 16:00:00 GMTHyperFramesCode-driven videoVideo productionCharles Shen, PhD, EMBAhttps://agenteer.com/learn/tutorials/hermes-agent-ai-customer-support-team/https://agenteer.com/learn/tutorials/hermes-agent-ai-customer-support-team/Three Hermes Agent profiles on one server split customer support by authority: the routine answered on its own, the judgment calls brought to you in Telegram. The rules file, the four commands, email both ways, and how to take it to production.Fri, 21 Aug 2026 12:00:00 GMTAI AgentsHermes AgentMulti-agentCustomer SupportCharles Shen, PhD, EMBAhttps://agenteer.com/learn/tutorials/how-ai-agents-actually-work/https://agenteer.com/learn/tutorials/how-ai-agents-actually-work/Context, Brain, Action, the loop that runs them, the harness that operates it, and the boundary that is yours — explained on Hermes Agent, where every part is a file you can open.Fri, 21 Aug 2026 10:00:00 GMTAI AgentsHermes AgentFundamentalsCharles Shen, PhD, EMBAhttps://agenteer.com/blog/encrypted-reasoning-traces-whats-inside-who-can-read-it-and-what-it-does-next/https://agenteer.com/blog/encrypted-reasoning-traces-whats-inside-who-can-read-it-and-what-it-does-next/Unreadable to you, fully readable to a model. Researchers opened 315,320 sealed AI reasoning blocks, found credentials that survive scrubbing, and planted an instruction another model obeyed as its own.Fri, 14 Aug 2026 00:00:00 GMTAIAI AgentsCybersecurityCharles Shen, PhD, EMBAhttps://agenteer.com/learn/tutorials/hermes-agent-oracle-cloud/https://agenteer.com/learn/tutorials/hermes-agent-oracle-cloud/Build a free Hermes Agent server on Oracle Cloud, connect OpenRouter or ChatGPT, add Telegram, and keep its gateway running in the background.Mon, 10 Aug 2026 12:00:00 GMTHermes AgentOracle CloudSelf-hostingCharles Shen, PhD, EMBAhttps://agenteer.com/blog/loop-engineering/https://agenteer.com/blog/loop-engineering/A practical framework for designing AI loops that keep work moving, stop on evidence, and hand back the decisions that still need human judgment.Tue, 14 Jul 2026 00:00:00 GMTLoop EngineeringAI AgentsClaude CodeCodexCharles Shen, PhD, EMBAhttps://agenteer.com/blog/ai-for-your-small-business-what-it-can-do-in-your-industry-and-how-to-start/https://agenteer.com/blog/ai-for-your-small-business-what-it-can-do-in-your-industry-and-how-to-start/AI has crossed a line: the chatbot you ask has become an agent that does the work. A practical guide to what it can do in your industry — and how to start.Mon, 29 Jun 2026 00:00:00 GMTAIBusinessCharles Shen, PhD, EMBAhttps://agenteer.com/learn/tutorials/openclaw-oracle-cloud/https://agenteer.com/learn/tutorials/openclaw-oracle-cloud/Deploy OpenClaw on Oracle Cloud's Always Free tier — free hosting with enough resources to run multiple instances, isolated from your personal machine.Mon, 09 Feb 2026 12:00:00 GMTOpenClawOracle CloudSelf-hostingCharles Shen, PhD, EMBAhttps://agenteer.com/blog/security-analysis-of-openclaw-and-the-ai-agent-era/https://agenteer.com/blog/security-analysis-of-openclaw-and-the-ai-agent-era/OpenClaw is the defining case study for AI agent security at scale. A framework for understanding attack surfaces, root causes, and the Zero Agency principle.Sat, 07 Feb 2026 00:00:00 GMTAICybersecurityCharles Shen, PhD, EMBAhttps://agenteer.com/blog/why-voice-ai-agents-are-no-longer-optional-a-practical-guide-for-small-business-owners/https://agenteer.com/blog/why-voice-ai-agents-are-no-longer-optional-a-practical-guide-for-small-business-owners/Small businesses miss 25-62% of calls—and most callers won't leave voicemail. Voice AI Agents capture this invisible revenue loss around the clock.Sun, 25 Jan 2026 00:00:00 GMTAIBusinessCharles Shen, PhD, EMBAhttps://agenteer.com/blog/ralph-wiggum-loop-the-two-architectures-you-need-to-understand/https://agenteer.com/blog/ralph-wiggum-loop-the-two-architectures-you-need-to-understand/Ralph Wiggum Loop lets your AI agent keep crunching for hours. Learn the two dimensions—context and enforcement—that determine which approach fits your task.Sat, 17 Jan 2026 00:00:00 GMTAIClaude CodeCharles Shen, PhD, EMBAhttps://agenteer.com/blog/unlock-claude-codes-power-through-the-capability-lifecycle/https://agenteer.com/blog/unlock-claude-codes-power-through-the-capability-lifecycle/Confused by Skills, MCP, Subagents, Commands, Plugins? The Capability Lifecycle shows you when to use each—so you get maximum value from the agentic AI tools.Sun, 11 Jan 2026 00:00:00 GMTAIClaude CodeCharles Shen, PhD, EMBAhttps://agenteer.com/blog/the-two-context-bloat-problems-every-ai-agent-builder-must-understand/https://agenteer.com/blog/the-two-context-bloat-problems-every-ai-agent-builder-must-understand/AI Agent hitting context limits too fast? Tool definition bloat and tool result accumulation are two major causes—Each needs a different solution. Here's how.Sat, 10 Jan 2026 00:00:00 GMTAIClaude CodeCharles Shen, PhD, EMBAhttps://agenteer.com/blog/intent-is-all-you-need-a-paradigm-shift-in-programming/https://agenteer.com/blog/intent-is-all-you-need-a-paradigm-shift-in-programming/Programming has evolved from writing code to articulating human intent that AI can bring it to life. Domain expertise + AI partnership = programming power.Sun, 15 Jun 2025 00:00:00 GMTAICharles Shen, PhD, EMBAhttps://agenteer.com/blog/ai-agent-engineering-building-agentic-systems-for-enduring-value/https://agenteer.com/blog/ai-agent-engineering-building-agentic-systems-for-enduring-value/Introduce the Action-Brain-Context (ABC) framework for AI Agent Engineering and how to leverage it to create systems that adapt, learn and compound.Sun, 13 Apr 2025 00:00:00 GMTAICharles Shen, PhD, EMBAhttps://agenteer.com/blog/demystifying-the-model-context-protocol-and-how-it-complements-ai-agent-frameworks/https://agenteer.com/blog/demystifying-the-model-context-protocol-and-how-it-complements-ai-agent-frameworks/MCP is an open standard for managing context in AI systems. This article explores its core concepts and its relationship with AI agent frameworks.Sun, 30 Mar 2025 00:00:00 GMTAICharles Shen, PhD, EMBAhttps://agenteer.com/blog/voice-first-the-next-paradigm-shift-is-coming/https://agenteer.com/blog/voice-first-the-next-paradigm-shift-is-coming/The future of interaction is here — Voice First is the Next Mobile First, AI agents are leading the charge. Are you ready to embrace it? Let's exploreSat, 28 Dec 2024 00:00:00 GMTAICharles Shen, PhD, EMBAhttps://agenteer.com/blog/takeaways-on-building-effective-agents/https://agenteer.com/blog/takeaways-on-building-effective-agents/Anthropic's insights on building effective AI agents underscore balancing flexibility and simplicity that enable powerful yet practical systems.Fri, 20 Dec 2024 00:00:00 GMTAICharles Shen, PhD, EMBAhttps://agenteer.com/blog/can-large-language-models-llms-reason-and-plan-exploring-the-llm-modulo-framework/https://agenteer.com/blog/can-large-language-models-llms-reason-and-plan-exploring-the-llm-modulo-framework/LLMs excel at generating quick, intuitive responses generally struggle with complex, logical planning tasks. Explore the LLM-Modulo Framework that enhances it.Sun, 14 Jul 2024 00:00:00 GMTAICharles Shen, PhD, EMBAhttps://agenteer.com/blog/exploring-ai-native-vs-ai-augmented-business-models-in-the-genai-era/https://agenteer.com/blog/exploring-ai-native-vs-ai-augmented-business-models-in-the-genai-era/AI-native businesses embed AI at their core. In contrast, AI-augmented models optimize existing operations. Which approach defines your future?Sun, 30 Jun 2024 00:00:00 GMTCharles Shen, PhD, EMBAhttps://agenteer.com/blog/seven-takeaways-from-lex-fridman-podcast-with-aravind-srinvias-ceo-of-perplexity-ai/https://agenteer.com/blog/seven-takeaways-from-lex-fridman-podcast-with-aravind-srinvias-ceo-of-perplexity-ai/From betting on AI-generated answers to pioneering Answer Engine Optimization (AEO), Perplexity AI's Srinivas reveals how LLMs could disrupt traditional search.Mon, 24 Jun 2024 00:00:00 GMTAICharles Shen, PhD, EMBAhttps://agenteer.com/blog/the-action-brain-context-abc-triangle-for-llms/https://agenteer.com/blog/the-action-brain-context-abc-triangle-for-llms/Delve into the practical application of GPT LLMs, introducing the Action-Brain-Context (ABC) framework to explore prompt engineering and autonomous AI agents.Thu, 06 Jul 2023 00:00:00 GMTAICharles Shen, PhD, EMBAhttps://agenteer.com/blog/generative-ai-what-are-gpt-llms/https://agenteer.com/blog/generative-ai-what-are-gpt-llms/Uncovers key concept of GPT LLMs and examine the process in making such models, unraveling the journey from raw data to advanced AI assistants.Wed, 05 Jul 2023 00:00:00 GMTAICharles Shen, PhD, EMBAhttps://agenteer.com/blog/generative-ai-a-blessing-or-a-curse-for-cybersecurity/https://agenteer.com/blog/generative-ai-a-blessing-or-a-curse-for-cybersecurity/Delve into the potent intersection of Generative AI and cybersecurity. Illuminate AI's role in cyber threats and its promise in fortifying digital defenses.Tue, 30 May 2023 00:00:00 GMTAICybersecurityCharles Shen, PhD, EMBAhttps://agenteer.com/blog/chatcrypto-chatgpt-for-blockchain-data/https://agenteer.com/blog/chatcrypto-chatgpt-for-blockchain-data/ChatWeb3 is a chatbot powered by OpenAI, Langchain, and Flipsidecrypto, we examine how it is built and its potential in AI-driven blockchain analytics for all.Sun, 30 Apr 2023 00:00:00 GMTAIBlockchainCharles Shen, PhD, EMBA