Agenteer is led by its founder, Charles Shen, PhD, EMBA. His 25+ years of experience span enterprise AI, security research, and internet standards. At Agenteer, he helps businesses identify where AI can create value, shape a strategy, and build the systems to deliver it.
Enterprise AI & research
Charles led AI initiatives at Intuit and co-directed a research lab at Columbia University.
Startups & emerging technologies
His career includes deep-tech startups and work across mobile technology, cybersecurity, blockchain, and AI.
Founder, investor & advisor
His experience spans founding companies and venture investing. He also served as Special Advisor to Columbia University’s Dean of Engineering and the university’s Global Centers Initiative.
Charles’s patents and research have been cited by organizations including Google, Amazon, Microsoft, IBM, Intel, Cisco, Samsung, T-Mobile, Verizon, and Bank of America.
Technologies that touch daily life
Keeping you connected
Co-authored internet standards used in 4G and 5G voice calling. The same attention to scale and reliability goes into how Agenteer's voice agents are designed and tested.
Keeping you protected
Patented security inventions on how banks and mobile platforms can protect people from fraud and abuse. That mindset drives how Agenteer designs and evaluates agents: guardrails, human review where it counts, and visibility instead of black-box behavior.
Freeing your time
Enterprise AI for products serving over 100 million customers, built to take on repetitive work and support better decisions. That same approach goes into agents that free your team for the product, the service, and the relationships that set you apart.
A practice that runs on what it builds
We put AI agents to work in our own business. What we learn from running them shapes the systems we build, the workshops we teach, and the ideas we share.
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