Privacy Policy

This Privacy Policy explains how Agenteer ("Agenteer", "we", "us", or "our") collects, uses, and shares information when you visit our website or interact with our products and services (collectively, the "Services").

Information we collect

• Information you provide: such as your name, email address, phone number, company details, and any information you submit through forms (for example, "Contact" or newsletter signup).
• Payment and billing information: if you purchase paid Services, payments may be processed by third-party payment processors (for example, Stripe) and/or through other payment methods (for example, invoice, ACH, or wire transfer). These providers may collect payment method details, and we may receive billing and transaction information (such as your name, email, billing address, invoice details, and payment status).
• Information collected automatically: we and our service providers automatically collect information such as IP address, device and browser information, pages viewed, referring/exit pages, and approximate location derived from IP address.
• Cookies and similar technologies: we use cookies that are necessary to operate the site (for example, to enable certain features). We may also use additional cookies for analytics. You can control cookies via your browser settings.

How we use information

• Provide, operate, and improve the Services.
• Respond to inquiries and provide customer support.
• Send administrative messages (for example, confirmations and service-related notices).
• Send newsletters and promotional communications if you opt in, and allow you to opt out at any time.
• Protect the security and integrity of the Services and prevent fraud or abuse.
• Comply with applicable legal obligations.

How we share information

We do not sell your personal information. We may share information with:

• Service providers who help us operate the Services (for example, hosting, analytics, email delivery, customer support, authentication, payment processing, and AI providers).
• Legal and safety recipients when required to comply with law, respond to lawful requests, or protect rights, safety, and property.
• Business transfers if we’re involved in a merger, acquisition, financing, or sale of assets.

AI features

Some Services may let you submit text, files, or other content to generate or improve AI-powered outputs. To provide these features, we may process your inputs and outputs using service providers (including AI providers). Please do not submit sensitive personal information unless it is necessary for your use of the Services.

Data retention

We retain information for as long as necessary to provide the Services and for legitimate business purposes, including to comply with legal obligations, resolve disputes, and enforce agreements.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is completely secure.

Your choices

• You can opt out of promotional emails and newsletters by using the unsubscribe link in those emails. You may still receive non-promotional, service-related emails (for example, account or billing notices).
• You can control cookies through your browser settings.
• Depending on where you live, you may have rights to access, correct, delete, or object to certain processing of your personal information.

Children’s privacy

The Services are not directed to children, and we do not knowingly collect personal information from children under 13. If you’re a parent or guardian and believe a child has provided personal information, please contact us so we can take appropriate action.

Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date above and, when appropriate, provide additional notice.

Contact us

Questions about this policy? Email us at contact@agenteer.com.